When talking about mobile device management, many people have in mind a complex, almost inoperable solution without the presence of a specialist.
In some contexts that’s the way it is. Especially with solutions on premise (installed in the company’s internal server infrastructure). This model requires someone who administers these servers to have a good level of knowledge to ensure that everything works to the satisfaction without being dependent on third parties. As the costs for deployment and maintenance are relatively high, it ends up being an adoption justified only for large companies.
However, in recent years and with the popularization of cloud solutions this scenario has changed. Today, it is possible for any company, of any size, to know a cloud solution over the internet, to test in production before they even hire and then to hire only the desired quantity considering the current base of devices. Has the base increased? Add devices on the license! That simple. The operation has also been very facilitated. With dashboards that are simpler (but no less complex), these current solutions can deliver a better user experience for your IT professionals, even if they are not mobility experts. A good example is cloud4mobile itself, which has all been developed to enable self-service.
But after all, which is better? The “do it yourself” model or hire a specialist?